Shipping and Payment

How long does it take to submit or accept a purchase?

Not only do we provide 2-5 business days for processing your order, but you can also send email notifications to let your customers know that their purchase is being processed. Our estimate of delivery time will depend on a number of factors. This includes when your order is placed, the urgency level for the item, and your city. We’re able to provide a range but these are all estimates.

How about large or bulk orders?

We make sure that all bulk orders are met with the same standards of quality and service that we provide for our smaller orders. We take all large orders, and we ensure that the product is tested for safety and quality before it is shipped to you.

What are the destinations you ship?

We ship to all countries worldwide. Our team can answer any inquiries you may have about your country by contacting us at [email protected]

How can I track my order?

We will always send you tracking information as soon as your order is dispatched so that you will know exactly where it is.

What happens if my orders are delayed? Is it possible to happen?

Given that different factors can influence delivery times, it’s hard to say with 100% certainty when you will receive your order. However, our experience and statistical data should be able to provide an estimated delivery arrival time.

Most packages arrive within a 10-day window, and for good reason. This is a result of positive feedback from the shipping services, who are reliable when it comes down to time.

Sometimes it might take a little bit longer for your order to get here. These are some of the reasons it can take longer for your packages to get there. Check with us and we’ll figure out a way to make this happen!

What if my order is stolen or seized?

If your package hasn’t arrived by the time, you expected it, we’ll do our best to get it to you as soon as possible. Please contact us if anything is lost or missed when packages are checked at customs. We will also refund your order in full if the merchandise is missing from the shipment.

How do I make payment?

If you haven’t received our instructions via email, please send us a message in order to proceed with your payment. We’ll get back to you right away! Let me help you out with our services by contacting us at [email protected], just follow the instructions carefully.

What is the average amount of time required to complete payment processing?

We try our best to make transactions as quick as possible and offer a limited-time guarantee. Payment usually starts processing into your account within 2-3 business days, especially when via bank/ money transfer. If we don’t receive the funds requested, you’ll get an email letting you know why. It usually takes one business day for your order confirmation to go through. If the payment does not go through after 24 hours, please reach out to our customer service for further assistance.